Aviso legal
TERMS AND CONDITIONS
Products
All products are subject to availability.
Images shown are for illustrative purposes only and may vary slightly from the final product.
Prices
All prices are shown in the corresponding currency and include applicable taxes.
Ourfeels may modify prices and promotions at any time.
Orders
Once an order is placed, the customer will receive a confirmation email.
We reserve the right to cancel orders due to:
• Stock errors
• Suspicious activity
• Pricing errors
Shipping
Estimated shipping times are 5 to 15 business days, depending on the country.
We are not responsible for delays caused by:
• Customs
• Carriers
• External factors
Returns
The customer has 14 days from receipt of the order to request a return.
To be accepted:
• The product must be unused
• In its original packaging
• In good condition
Refunds
Refunds will be processed to the original payment method once the product has been inspected.
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PRIVACY POLICY
At Ourfeels, we collect personal data necessary for:
• Processing orders
• Managing shipments
• Customer service
• Authorized marketing
The data collected may include:
• Name
• Address
• Email address
• Phone number
• Payment information
We do not sell personal information to third parties.
Users can request:
• Access to their data
• Modification
• Deletion
By contacting: support@ourfeels.com
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COOKIE POLICY
This site uses cookies to:
• Improve user experience
• Analyze web traffic
• Personalize content and ads
Users can disable cookies in their browser settings.
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REFUND POLICY
We accept returns within 14 days of delivery.
We do not accept returns of:
• Used products
• Products damaged due to misuse
• Personalized products
Return shipping costs may be the responsibility of the customer.
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SHIPPING POLICY
We process orders within 1 to 3 business days.
Estimated delivery times:
• UK: 1-5 days
• Europe: 1–10 days
• International: 1–15 days
Delivery times may vary during promotions or periods of high demand.
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CONTACT
Email: support@ourfeels.com
Website: Ourfeels